Business and Organisation IT Support

ProAction Networks offer short, medium and long term IT support, throughout a variety of facets within IT both locally in Milton Keynes, and throughout the South East of England.

We can provide immediate support for a few hours, or long term support if you have a shortfall or backlog with IT issues. Issue’s common within a modern business or organisation which regularly or at one time need solving include:

  • Wireless, Networking, Broadband, Cabling or Infrastucture problems


  • Hardware or Software problems with Desktop Computers, Laptops, Phones and Servers


  • File or Document handling problems, including Scanning, Printing and Storage


  • Training and Learning difficulties with new technologies or systems


  • Mobility or Remote Working problems – such as working from home, via a phone or generally on the move.


    • Each member of our team has grown from roles within the most basic forms of IT and business communications support into wider-technology advocates, each with diverse interests in technology and strong problem solving talents. If there is something you need help with, ProAction Networks can most certainly help.

    We can also help you design your own website, connect devices within your home or work more effectively whilst on the move.

    Milton Keynes Web Design and Hosting

    ProAction Networks also likes to give a little back, and help local communities and individuals with IT support. If you are a local charity or non-profit making group, we may even be able to help at no charge. For the individual or those who need someone they can ring 24 hours a day, 7 days a week for help, then we provide ad-hoc IT support function which is always on a a no-win, no fee basis. ProAction Networks are transparent and always advise of any costs in advance of work being carried out.

    We can help you if you have some ideas you’d like to get online. Perhaps you’d like to start up a community forum for your local area, or on a topic you feel is undervalued on the internet. Perhaps you need help using a computer, or getting online and using modern tools available to everyone for free. We can help you setup a unique blog, and enable you to communicate with friends, family and a wider audience using email, broadcasts, video or blogs.


    Code Of Ethics

    ProAction Networks believe that a code of ethics is basic to the conduct of service and essential to the maintenance of an honorable and respectable business. Employees of ProAction Networks shall conduct their professional lives in accordance with the ethics standards stated below.

  • If someone else is better qualified to handle an assignment, We will tell you. It’s more important for us to get the job done right than to hold onto a certain number of billable hours for ourselves. (We expect this attitude to pay its own dividends in the long run.)


  • Our recommendations will be based on what we perceive to be best suited to your needs in the present and future. We will not let ourselves be unduly swayed by considerations of what technology is currently in fashion or is more interesting to us personally.


  • The time for which you are paying us is yours and only yours. We will eliminate other distractions and focus on the set of problems you have entrusted to us.
  • We will always tell you the truth even when it hurts. It’s better for you to find out sooner than later.


  • We will do my best to share our knowledge, to document our work, and to make it as understandable as possible. We will never bake in obfuscations to insure job security.
  • We will try to accurately estimate time requirements when they are requested, but we will also qualify those estimates according to the level of additional research required and with knowledge of our own availability and optimism.


  • We will keep you regularly updated on my progress. We will break down the elements of our accomplishments to whatever level of detail you require.


  • We will only perform work for which you have given your approval. However, we will actively look beyond the narrow limits of our project for opportunities and risks that you may have overlooked and bring those to your attention when we find them.


  • When we don’t know something, we won’t try to hide behind a facade of expertise. Instead, we’ll ask pertinent questions and (with your approval) conduct additional research.


    • In short, ProAction Networks will treat you as we would like to be treated if we were your client. We are small enough to realise that our continued existence relies on strong and honest relationships with our customers.

    You will always be able to speak with someone who cares about your situation.


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